Home Elevator Service


Home elevators will provide years of quality service with proper care and maintenance. We know that prompt and comprehensive residential elevator repair is the cornerstone to the longevity of your products. Our factory-trained elevator service and installation technicians and personnel, digitally dispatched and available throughout coastal South Carolina.

Elevator service work and installation work are not created equally; you need years of experience and the ability to troubleshoot multiple drive systems and makes and models that have been installed over the last 30 plus years.  We have two of the most experienced and highest-rated techs in South Carolina, if not the region.

Most of our competitors do not have the experienced elevator repair techs that we do at River City and will immediately jump to a complete electronic change-out instead of changing out a single bad part. Without highly experienced techs, other elevator repair companies tend to not like doing service work. At River City, we love servicing elevators!

Service and Repair

Every department of River City Elevators prides itself on prompt and courteous customer service. We are dedicated to handling the client’s individual needs and expediting orders in a timely manner. We make it a priority to meet today’s demands without sacrificing the attention of yesteryear’s commitment to customer service.

Other Services

You don’t have to wait until your elevator is broken to contact us for service! We also offer planned residential elevator maintenance. Contact us for more information and to learn what elevator components may require routine planned maintenance.

Book an appointment

Serving the South Carolina Coast

Elevator Preventive Maintenance

As with any other major appliances (HVAC units, your automobile, kitchen appliances, etc.), periodic residential elevator maintenance is crucial to ensure smooth operation and complete safety.

We all know that preventative maintenance is the key to avoiding major repairs in the future; your elevator owner’s manual from the factory highly recommends several common planned maintenances for sensitive components that can be easily worn-out or damaged over time.

Our standard maintenance program includes the following:

  • Travel to and from your location
  • Test all safety devices (both electrical and mechanical-drop test)
  • Clean, oil, and make any necessary adjustments to all running components
  • Clean the exterior of the elevator machinery, controller, and the elevator cab
  • Clean and vacuum out the pit
  • Perform a complete running test to assure no operational problems
  • Add 10% discount to service calls (parts & labor)

We are committed to installing the required high-quality parts and providing expertly-trained technicians to support your elevator outside the warranty period or for emergency services.

Elevator service will be performed by appointment during our normal working hours of Monday through Friday 8:30 to 4:00, excluding holidays.

Please call Greg Delaplane for more information on this offer at 843-784-3535 or click on the button below to book an appointment in the Charleston, Hilton Head, and the surrounding areas.

Book an appointment