Book appointment2019-08-20T14:13:19+00:00

Book An Appointment

Just fill out the form below and one of trained technicians will get back to you. If you would like to email us or call our information is just to the right. We look forward to helping you stay in your home longer and improve your quality of life.

Contact Info

asterisk sign image

Frequently asked questions

Here are some of commonly asked questions. If you have a question and do not see it just fill out the contact form above. We will do our best to answer your question.

Are my stairs wide enough for a stairlift?2018-12-31T21:01:13+00:00

To ensure rider comfort and safe operation of the stairlift, stairways should be a minimum of 28 inches wide.

My stairs are not straight. Can I still have a Bruno stairlift installed?2018-12-31T21:03:54+00:00

Yes. River City Elevators custom installs all Bruno stairlifts, so multiple configurations are available. Our team of dedicated and seasoned installers will consult with you to determine the rail configuration and model best suited to your needs.

What maintenance should be done to the stairlift?2018-12-31T21:05:26+00:00

Most manufacturers recommend a yearly maintenance be performed by an authorized dealer. Likely it will be something along these lines: –Test the batteries –Check all electrical connections –wipe out track and gear rack –regrease gear rack – make sure all bolts and screws are tight –check any moving parts such as wheels etc. This takes us about 10 minutes and we charge a standard service call fee. The most common issue is that the batteries need replaced every 3-5 years. Some last much longer, but I would say that is good ballpark. We charge $100 for a set of batteries installed.

How much does a stairlift cost?2018-12-31T21:09:31+00:00

Most economy model stairlifts are around $3,000 including installation. Different parts of the country have varying degrees of competitiveness and therefore you may pay a little more or a little less. Heavy duty, outdoor, and custom curved lifts are more, of course. Sometimes you can find deals on refurbished stair lifts from the dealer. To give you a ballpark, we might sell a 2 year old refurbished stair lift, including installation, with a warranty, for about $2,000.

Does Medicare help pay for a stairlift to be installed in my home?2018-12-31T20:52:02+00:00

Medicare guidelines consider stairlifts home modifications, so stairlift installation is not currently covered by the program.

Does the stairlift attach to my walls?2018-12-31T20:54:42+00:00

Bruno stairlifts are designed to attach to the treads of the staircase, rather than requiring anchoring to the adjoining walls. The number of clamps required to secure the chairlift varies, depending on the specific model and the corresponding length of the staircase. Some installations will require as few as three clamps or as many as eight.

Will my Bruno stairlift work in the event of a power outage?2018-12-31T20:57:09+00:00

Yes. All Bruno stairlifts are battery operated, so they will continue to function normally.

How do I charge the batteries?2018-12-31T21:00:13+00:00

The battery in your Bruno stairlift will charge whenever the stairlift is not in use, using standard 120 volt outlets. An outlet must be within reach of the top or bottom of the rail to properly charge the battery.